AI and data
What does AI send — and where?
Understand AI processing, retention and your choices before enabling assistance.
Where is the request processed?
Tomstok’s AI assistance is designed for Anthropic Claude via Amazon Bedrock in your own AWS account, with direct processing in Ireland as the default for businesses in the EU. The design currently covers only businesses in the EU.
AI suggests choices. The product engine determines geometry, price and production inputs; AI is not a hidden part of those calculations.
Does the AI provider retain content?
For the default model, the goal is zero retention by the AI provider. Tomstok must check the setting and block the request if the check is missing, fails or does not confirm zero retention.
The lower-cost model option below has separate terms allowing AWS to retain content for abuse detection. This is an exception you must actively accept.
How long may raw AI content be kept?
The planned retention limit in Tomstok is at most 30 days for raw prompts, the context sent with them and rejected model outputs. You must be able to set that period to zero.
This limit applies to the platform’s own storage. Any logging you enable in your AWS account follows your own policy and is separate from retention by the AI provider.
What does the lower-cost model option involve?
A planned option lets you choose a smaller, lower-cost model through Bedrock’s EU inference profile. Requests may then be processed in any of the profile’s EU regions, and AWS may retain content for abuse detection.
You must accept these terms. Zero retention must still be configured and checked in every profile destination before the option may be enabled.
Can you opt out of AI?
You must be able to turn AI on or off for the installation and choose the model and reasoning level without redeploying the application.
AI has its own permission in addition to permission to read the configuration. The plan also lets you remove AI access by role, so you can control who may send requests to the model.
See Tomstok with your products in mind.
Talk to us about your product range and production requirements.